Privacy Policy

Last updated: [date]

Introduction

Welcome to the Pellotties Privacy Policy. We are committed to protecting your personal data and respecting your privacy. This policy describes how we collect, use, and protect your information when you visit our website pellotties.com.

Types of Data Collected

We collect the following types of data:

Identification Data: name, surname, email address, telephone number.
Payment Data: credit card information (via secure payment providers).
Delivery Data: delivery address.
Browsing Data: information about your visits to our site (cookies, IP address, etc.).

Purposes of Processing

We use your personal data for the following purposes:

Management Orders and payments.
Delivery of purchased products.
Communication with you regarding your order.
Improvement of our website and services.
Sending newsletters (if you have consented to receive marketing communications).

Legal basis for processing

We process your personal data on the following grounds:

Performance of a contract: to process your orders.
Consent: for sending marketing communications.
Legitimate interest: to improve our services and website.

Retention period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, in particular for to comply with our legal and regulatory obligations. Generally, your data is kept for 3 years after your last interaction with us.

User Rights

In accordance with the GDPR, you have the following rights:

Right of access: You can request access to your personal data.
Right to rectification: You can request the correction of inaccurate data.
Right to erasure: You can request the deletion of your data.
Right to restriction of processing: You can request the restriction of the processing of your data.
Right to data portability: You can request to receive your data in a structured format.
Right to object: You can object at any time to the processing of your data for marketing purposes.

To exercise your rights, you can contact us using the contact details provided below.

Data Recipients

The collected data may be shared with:

Payment service providers (Stripe, Klarna).
Delivery services.
Competent authorities if necessary.

Transfers Outside the EU

We do not transfer your personal data outside the European Union unless this is necessary to process your orders and appropriate safeguards are in place.

Cookies

Our website uses cookies to improve your user experience. Cookies are small files that are stored on your device when you visit our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, and disclosure. We also train our staff in data protection.

Data Controller Contact Details

For any questions regarding this policy or the exercise of your rights, you can contact us:

Email: info@pellotties.com
Phone: +33 4 80 95 98 35
Address: 15, IMPASSE DES EPINGUY, 74100 VETRAZ-MONTHOUX, France

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an update date.